We are looking for exceptional individuals to join our Team.

 

Position:

-          BPO Call Center Agent

 

Main Responsibilities:

-          answer the phone

-          scheduling appointments

-          correspond with patients via phone, text message, and email

-          answer treatment-related questions

-          ensure all appointment slots have been filled

-          ensure all metrics are achieved on a daily, weekly, and monthly basis

 

Available Shifts:

-          Shift 1:   Tues, Wed, Thurs, Fri from 2:00 AM to 12:00 PM

-          Shift 2:   Thurs, Fri, Sat, Sun from 2:00 AM to 12:00 PM

 

Location:

-          Cebu IT Park

Compensation:

-          $5.00 per hour

 

Qualifications:

-          must have a minimum of 2 years call center experience

-          must be fluent in English with no accent

-          must be pleasant-sounding and easy to understand on the phone

-          must have a high proficiency in reading and writing in English

-          must be able to type quickly and accurately (60 wpm or greater)

-          must be able to work at consistently high-levels without mistakes

-          must have a good grasp of computers and technology

-          Please elaborate if you have any previous experience with orthodontics, braces, or Invisalign

Requirements:

-       Please attach your most updated resume with your photo.

-       Please attach your cover letter.