Position Objectives:

To create, implement, manage, and coach teams and systems relating to the operations and financial success of Kim Orthodontics.

Responsibilities (includes but not limited to):

• Hire, interview, train, and assign new team members as needed

• Perform regularly scheduled performance reviews for all team members

• Coach all team members to improve performance as indicated

• Develop and implement new techniques and systems to improve customer service, improve efficiencies, and reduce costs

• Monitor all communication to ensure the highest quality of service is being provided

• Be available to all teams as backup support

• Participate and make suggestions during Strategy Meetings

• Planning and executing growth retreats for teams

Application Questions

You have requested that TopGrade ask candidates the following questions:

• How many years of Office Manager experience do you have?

• Have you completed the following level of education: Bachelor's?

• Are you authorized to work in the following country: United States?

• Are you willing to undergo a background check, in accordance with local law/regulations?

• Report on all measures of success for all teams

• Report on financial analytics

• Google Calendar shift schedule

• Office Schedule

• Coordinate and be present in the office for vendors and repair people

Qualifications:

• Minimum 3 years of management experience

• Bachelor's Degree or higher

• Friendly and professional demeanor

• Reliable, punctual, and responsible

• Able to comfortably and effectively communicate with team members and patients

• A positive can-do attitude with a desire to learn

• Ability to multi-task and apply critical thinking

• Strong computer skills

Job Type: Full-time

Make sure to include your cover letter and resume in Word or PDF format. Qualified candidates will be contacted to schedule a phone interview.